Glassdoor users rated their interview experience at American Express as 100% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Travel Consultant and rated their interviews as the hardest, whereas interviews for Travel Consultant and roles were rated as the easiest.
American Express’ interview process typically involves an online application, a recruiter phone screening, and role-specific online assessments. Shortlisted candidates face multiple interview rounds, including behavioral, technical or case-based, and panel discussions. The process assesses skills, cultural fit, and problem-solving abilities, usually concluding within 2–4 weeks before an offer is extended.
I applied through college or university. The process took 5 days. I interviewed at American Express (Kānpur, Uttar Pradesh) in Aug 2025
Interview
2 rounds : Round 1 was talk about the ml models on my resume(went deep into their theory) and couple of case studies centered around amex's business model. Round 2 was case studies again and questions like why amex? both rounds were a mix of technical and hr.Would suggest strongly brushing up one's knowledge of credit cards and amex's revenue streams
The interview was conducted in a professional yet approachable manner, creating a comfortable environment for open conversation. The interviewer clearly explained the role, responsibilities, and expectations, which helped me better understand the position and how it aligns with my skills and interests. The questions were well-structured and relevant, covering both technical knowledge and situational judgment, allowing me to demonstrate my competencies in different areas.
From a logistical standpoint, the video call platform worked smoothly, and the scheduling process was straightforward. The interviewer remained attentive and responsive throughout, which made the interaction feel engaging rather than transactional.