American Express interview questions

I submitted my resume on line through the American express company website. I was contacted 2 weeks later by the director. The next step consisted of a 45 minute phone interview. The director explained that the second round would consist of a selection 4 candidates for face to face interviews with his director peer. The third round would consist of only 2 candidates and would be with a vice president or senior director. At the end of the phone interview, the director told me he was putting me through to the second round of interviewing. I was contacted by the director peer one week later. It took about two weeks of email traffic with the director peer to coordinate a face to face interview. This was frustrating due to unable to set up an interview for a couple of weeks. In addition the director peer cancelled and interview via email at 8PM the day before. If I had not checked my email the following morning I would have taken a 1 1/2-2 hour ride into the city for nothing. After 2 weeks I was able to set up a face to face interview. The interview itself took 30 -45 minutes. Both the peer director and I agreed after the interview that due to the distance I had traveled the interview could have been conducted over the phone. After a few weeks, since I did not hear back from the director and I knew they wanted to fill the position soon I contacted the initial director. He promptly responded and stated that I did not get the offer due to the fact that they went with someone who had more financial background.

I got an email from Director asking to schedule a 1:1. Had in-person interview and the person seemed very inexperienced in the subject? It was obvious I was being asked question not to demonstrate my knowledge and experience, but to gather information on the subject matter. Gave plenty of examples and demonstrations. The Director told me I should modify my resume to showcase specifics on my experience to be clearer and then she told me the job was a short term assignment. Wait, should have this been made clearer within the job posting or before the interview, I mean just to be clearer? Then I was told I was the third option as there were other two candidates with more credit card experience in the segments. Wait, thanks for the interview invitation but why you invite a third person if you already have the people you are looking for. This got even better; she said I was going to be kept into consideration for Manager roles that required less card experience which was the category I was falling under based on my lack of card experience. Later on, I found this person’s LinkedIn profile and noticed that she had no card experience previous to joining American Express as a Senior Manager. Why would they call people for interview if they already know they don’t have the experience? why would they tell them they require card experience while they didn’t have it themselves? Why would they ask questions to learn about the subject as opposed to test the candidate? Why wouldn’t they tell the candidate the Full-Time Permanent job they applied for is actually a Temporary assignment?