American Express Sales interview questions

I applied online. After many weeks I received a call from HR and they basically immediately started a 30-minute interview. Then I got invited for an interview with two team managers through HireVue, which went well. I then got invited for an in-person interview with two of their managers, who manage the overall team in Europe. This interview went very well and they were very positive at the end. They would discuss with HR and let me know how to proceed soon. This was 3 weeks ago and I haven't heard anything. Contacting HR doesn't help because I get no response. It seems like the HR organization is very bad, hard to get in contact with and both at the beginning as well as end of the process you might not hear anything from them for weeks. I still don't know what they want and what they concluded from the last interview I had.

I applied online and received a call within a week to come in for an interview. This interview was a three step process, which consisted or two face to face interviews and an online exam. Overall the process was very smooth and I was offered the job on the same day.