I applied online. The process took 4 weeks. I interviewed at Apple (Sydney) in Jan 2018
Interview
1 hour phone interview with one interviewer - - 1 day later got video interview invitation scheduled one week later - 1 hour video interview with one interviewer - no response after 7 days
I applied online. The process took 4 weeks. I interviewed at Apple (Paris) in Sep 2017
Interview
I had a phone call to organize an online test interview first. After that interview, I had a 30 minutes phone interview, where the person kept asking me to which position I applied to.
Interview questions [2]
Question 1
Please respond the question in Spanish. As a customer, provide some examples of what you consider an excellent customer experience when contacting support?
This excersie is to assess your level of written English (spelling, grammar) as well as your ability to write an email response to a customer (email style).
Scenario: You are working as a customer service representative in Banking Online Support and receive the following email from a customer. Please respond in an email to the customer providing assistance with the query.
Customer Name: Jon Smith
Email: john.smith@apple.com
Support Subject: Account and Billing
Issue: Can not log in
Comments: Hi Bank Support, I cannot log in to my online Banking Account. Can you please help me?
I applied online. The process took 4 weeks. I interviewed at Apple (Miami, FL) in Apr 2015
Interview
Interview process was very hands on! a lot of questions pertaining to what one can bring to the culture. asked questions regarding my background and tons of goal oriented type questions.
Interview questions [1]
Question 1
If we had space at a table with the worlds top influencers, such as Steve Jobs, why should we give it to you?