I applied online. The process took 2 weeks. I interviewed at Apple (Dublin, Dublin) in Jul 2014
Interview
I just had the preliminary (telephone) interview phase for the post of Applecare Partner Relation Advisor, which essentially involves client service and being the intermediary between Apple and its partners who develop the Apps used on iPhones.
As it's a role which involves working with French clients, my interview was entirely in French, which was expected. The questions posed were quite standard, such as what I considered to be excellent customer service, what I would do if certain clients expressed a desire to be dealt with by a French person rather than a French speaker, that kind of thing.
At the end of the interview I was told that a second Skype interview would be scheduled for the following week, I am expecting to do this tomorrow and will post further on the process as soon as I can give feedback on it.
Interview questions [1]
Question 1
What would you do if a client expressed a desire to be dealt with by a French person rather than merely a French speaker?
I applied online. The process took 2 weeks. I interviewed at Apple (Cupertino, CA) in Mar 2014
Interview
I applied through an employee referral and the process took 2 weeks.
The recruiter contacted me the day after my resume was internally referred. Set up a call a couple of days later for a short chat (15 mins) about the nature of the job, my general qualifications and backgrounds, and continued interest in the position. I was immediately notified I'd be moved to the next interview, a 45 minute phone interview with the head of the team. The recruiter was very informative about the subject of the call (statistics, statistical methods/concepts) and background of the interviewer. Interview went well.
Fifteen minutes after that interview concluded, the recruiter called me, asked me how I felt it went, and informed me I'd be moving toward a second (45-minute) phone interview. The call was scheduled for the following week and again, I was informed on the subject of the interview (advanced stats, probability, and live syntax for data management) as well as the background of the interviewer (quantitative engineer). The call went well, though I did stumble a little bit over the syntax (I'd just taught myself over the weekend), but not because it was difficult.
I did take my time to prepare and I was right. It is a difficult test. I did use apps like ‘the impossible interview’ and ‘the aptitude interview’ from iTunes app store to prepare. They were a help.
A week later I was informed my interviews went well, and I did make it to the next round.
Interview questions [1]
Question 1
Advanced stats questions regarding HLM. Explain in layman's terms.
I applied online. The process took 2 weeks. I interviewed at Apple (Galway) in Jul 2014
Interview
Applied on apple website. I got emailed a link to a live technical exam where I had to answer questions e.g what is a mac address's, what is a usb. Contacted via email saying they would like to setup a Skype interview which I carried out in my car. General interview questions e.g what sort of customer would frustrate you. Why apple. Who is the ceo. Had to upload documents via an external company called hireright who investigate your work experience and qualifications thoroughly. Got a call to say that I got the job from a very friendly girl in apple.