Apple Home Advisor interview questions

very fair interview , interviewer was very nice , asked what is excellent customer service, do youve any customer service experience , customer cant connect to internet what would you do

I first applied online with my cv, then I was asked to do a phone interview with HR, the interviewer was extremely nice and was going over the role and just questions about why Apple etc, that went well and then he invited me to the second part of the process which was a tech assessment and a Skype interview, the tech assessment was kind of daunting but they don’t really mind about the tech part just how emphatic you are, the Skype interview was with another HR manager and that also went really well, he was also asking small tech questions but mostly just about past work experiences, working in a team etc, I then did the background check which took 2 weeks and then I heard I got the job! Overall really good process as the interviewers make you feel very comfortable and they want you to get the job.