There were several stages of interviews. The first few were very positive and multiple candidates were interviewed simultaneously, which took a lot of the pressure off and even made it sort of fun. Made it to the final interview, which was one-on-one and that was not a positive experience for me. I felt immense pressure to impress and to say the exact right thing. In the initial interviews I felt an openness to express our individual identities, like they were considering who we were as people along with our skill sets and qualifications. The final interview felt very corporate in a way I had been surprised not to experience through the first few rounds. I believe I made the mistake of answering “a challenge I had overcome” a bit too honestly. My answer was overcoming mental health issues. I was asked if I thought it would impact my ability to do my job and I answered that if anything helping others helped me. The reason I think this was the turning point is that I saw a distinct change in the interviewer while discussing this and afterward they became fairly cold to me. Perhaps this was the individual I was paired with an not indicative of the company as a whole, but I left knowing that I wouldn’t be getting the offer and regretting disclosing such vulnerable information.
I applied online. The process took 1 day. I interviewed at Apple (Albany, NY) in Jun 2023
Interview
Sat in a group of five or six people, took turns answering questions, very fun way to interview. was very easy to answer the questions and i really enjoyed the conversation we were all able to bring to the table.
Interview questions [1]
Question 1
What does excellent customer service look like to you?
I applied online. The process took 1 week. I interviewed at Apple (Sydney) in Oct 2022
Interview
Phone interview asked a couple of behavior-related questions. HR is really professional, you can hear he keeps typing your answers. And always try to explain the question in different way if you can't understand
Interview questions [1]
Question 1
What will you do if a customer asked you a question but you don't know?