Apple Technical Support interview questions

2 phone interviews. Pretty basic questions focused on customer support and how to handle customers rather than the technical aspect. You'll learn everything technical in training. Apple does not expect anyone to know Apple products before being hired for AHA/Technical Support positions, though it may help.

Asked questions about whether I was a previous apple user and how to deal with customer interactions and why I chose apple . Questions about who founded the company what year and who’s the current CEO came up