Best Buy Customer Service Associate interview questions

After applying online, i was contacted by phone in just two days. I wasn't aware but the phone call was an impromptu interview of about 4 questions. Such as if you're still interested in working for us, would you be available right away, and can you work weekends. After they are satisfied, they will you usually call you back later, either immediately or within a couple days. When you're in-store for the interview, you will usually be with one manager who asks what you would do if you had an angry customer, what would you do about employee fraud/theft how would you handle this situation, or that situation etc. If they like you, they will have the gm or store manager come in to see you. This may be immediately or again in a couple days (immediately if you're interviewing for holidays positions, later if its any other time of year). The gm asks a few more questions but is generally pulled in because they want to hire you, and then they go over your pay and when they will hire you from there.