Best Buy Customer Service Representative CSR interview questions

My first interview was on the application offline. It was a series of questions that one had to answer Strongly Agree or Strongly Disagree.. whenever you are given a series of questions like that on an application never answer Agree, Disagree, or Neutral. Your answers MUST be Strongly Disagree or Strongly Agree. They called me and said I had passed the first interview and was moving on to the next interview in the store and to dress business casual. The next interview I had with someone from Geek Squad. He was super nice and asked me about 10 questions. After the interview he told me if I had meet their standards he would give me a call within the next 48 hours for the final interview with the General Manager. And well, that is where I am right now. I have the final interview in a few hours and I am a bit nervous.. hope I get it! Wish me luck :)

The interview process can seem a little scary. Best Buy is a very corporate company on how they run things. The worst part was the 'staged' questions that management asked. They were, a lot of time, a reitteration of the previous question, but it made management look less capable. My best advice it to stick through and make sure you don't condescend mangament for this, because they have to do it.