Best Buy Geek Squad Advanced Repair Agent interview questions

Applied online. Received a call from HR a week later for a phone screen and to set up an interview. The first interview was with the Geek Squad manager. I was asked 7 or 8 questions and then I asked 5 or 6 back. The questions are scripted, and I suggest you prepare some good ones as well. I was asked why I want to work at BB; describe a time when I went above and beyond to serve a customer; how would I assist someone who doesn't have any experience with technology; describe an information system that I used in the past. The second interview was scheduled for the next day, this time with the store manager. He told me that if I made it through the first interview there is a good chance I will be hired. He asked me some questions for mere formality, asked if I had any questions for him, and then made me an offer on the spot.