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      Customer Service Representative I Interview

      Sep 4, 2016
      Anonymous employee
      Missoula, MT
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Best Buy (Missoula, MT) in Sep 2012

      Interview

      Applications are submitted exclusively online. A couple days after I submitted my application, I got a call asking in which departments I would be interested in working and an interview time was set up. My interview experience is atypical, as my first one was with the GM and he offered me the job at the end. Typically though, applicants will have one interview with our hiring lead and/or the supervisor or leader of the department for which the applicant is interviewing. If they do well and are liked, they will get called back for second and sometimes third interviews with the AM and GM.

      Interview questions [1]

      Question 1

      Describe a time when you had to work under pressure Describe a time when you had to pay close attention to detail How did you handle having to explain to a coworker that they had made a mistake Why do you want to work here What skills can you bring to a team environment If you could have any super power, what would it be (seriously, although not a determining factor) Any questions?
      1 Answer