I applied through a recruiter. The process took 1+ week. I interviewed at Best Buy in May 2010
Interview
The Culture of Best Buy makes the interview process a unique event. Upper level position require a group/panel interview which typically involves all store level management personel. Round robin questions and answers along with probing questions keeps all applicants on their toes. Know your stuff, have high customer service values, and know the Best Buy 'way'.
Interview questions [1]
Question 1
When dealing with a customer complaint, how far do you support Best Buy policies and when do you breach them?
I applied in-person. The process took 2 weeks. I interviewed at Best Buy in Jan 2010
Interview
What was supposed to be an hour interview turned into almost a 3 hour interview, but good conversation, good questions. They have to go through a lot of interviewees sometimes, and that can take a while trying to coordinate everyone's schedules. Its hard to get a supervisor position if you do not work within the company, which is a great thing for current employees! It's all about performance at Best Buy, so just be able to show how you can increase sales (and have in the past) and you are golden. Its also a lot harder to get a job in another location because often times its your day-to-day activities which become your actual interview. There are not a lot of positions available usually, but Best Buy does a good job of promoting those who deserve it - just be able to articulate that! Show you are a team player who can motivate the team while driving financial results, and have a holiday plan starting in June or July!
Interview questions [3]
Question 1
We have been a top performing store for as long as we have been around, what will you do if the numbers start to decline over time?