I applied online. The process took 2 weeks. I interviewed at Best Buy (Roseville, CA) in Jul 2011
Interview
I applied online and got a call the same day about coming in for an interview. I assume that this call was my phone interview since she did ask when I was available and why I want to work at Best Buy. I came in a week later for my one on one interview and was interviewed by the same lady I spoke on the phone with. She was very nice and answered all my questions, and the interview went really well. She said she would give me a call within the next couple days to let me know what the next steps are. And I did, I got a call two days later asking me to come back for my third interview with the general manager! The general manager was extremely nice and the interview went really really well. So well that at the end he offered me the job and a pay that was better than my current job! I go in for my drug test on Monday and have a background check when I go for my employee orientation. I'm so excited to start work here!
Oh and just a small tip when they ask you how would you deal with an employee/customer stealing always say that only option is to fire them and press charges. Best Buy takes stealing VERY seriously and any other answer would end the interview.
Interview questions [2]
Question 1
Describe a time when you went the extra mile for a customer.
The process took 3 weeks. I interviewed at Best Buy (Culver City, CA) in Sep 2010
Interview
The tests are given at the same time you are signing up for the job. If you pass the test, they (Best Buy) will give you a call. The phone interview was just some random questions; really easy. There was three interviews; each one was harder then the next. (1st was group, 2nd supervisor & 3rd was the general manger) The whole time I was smiling and pretending to be confident & after weeks of thinking I've failed; I received the job. Please please PLEASE do not use your cell phone at any time while waiting for your interview. (The drug tests comes after they offer you the job)
Interview questions [1]
Question 1
(Group question) Tell me why should I choose you over him/her?