easy questions, behavioural - focused on wether you can handle customer interactions well. "Tell us about a time when you handled conflict", "How would you approach an upset customer", etc.
I applied online. I interviewed at Best Buy (Colorado Springs, CO) in Jul 2016
Interview
It helps to have a background or an understanding of technology as well as customer service. They are looking for people who have a desire to work and are flexible in helping your teammates out as well.
The process took 5 days. I interviewed at Best Buy in Sep 2014
Interview
Easy, online now I am just writing works to meet the limit because this stupid website forces you do this in order to see anything on it. And had to sign up for emails. Pushy