The interview process began with a Hirevue. Then, the Superday consisted of behavioral and technical interviews. One interview went over process re-engineering, which is hard to prepare for, but make sure you ask clarifying questions and communicate with the interviewer. Another interview consisted of a multiple choice technical assessment. There was a behavioral interview as well, make sure you have stories related to customer service experience/skills and collaborating with people. After the Superday, there was a final behavioral interview.