The process took 6 weeks. I interviewed at Booking.com (Lille) in Sep 2014
Interview
I applied for the job offer on workingatbooking.com. Waited for one month before any contact was made. They've sent me an email asking few questions for which the answers where in my CV. I guess they didn't even read CV before. In second mail they said that the interview will be in 10 days.
Interview was divided in three parts.
1. short presentation at Booking.com and job position. Nothing special and nothing to worry about.
2. basic test to see your English and native language knowledge. Some 15 English sentences where you have to point out errors and customer complaint email on which you have to answer in native language.
3. interview - very simple and easy going interview. Questions like: where did you work before, how you deal with stress, do you see yourself in this company and on this job...
All in all, nothing special and nothing difficult. They said candidate should start to work in 3 weeks and you can't miss a day on one months training. The problem is it's been 10 days now and no answer did I get the job. So I should start in 10 days but don't know nothing. They said they will get back with results soon :) Yeah, right
I got the feeling that it was interview for some local company and not leader in that industry. I expected more and thought they will act more professionally.
I applied online. The process took 2 weeks. I interviewed at Booking.com
Interview
Disrespectful interview process. After passing the language test online, I was invited to an interview. When the time for the interview came, the first thing that the recruiter told me was that the position had already been filled and they wouldn't be conducting an interview, but they would take my details down for future opportunities. I had spent a great deal of time preparing for the interview and it wouldn't have been difficult for them to send an email or voicemail to let me know in advance that the position had already been filled. I found it extremely disrespectful. There is no need to be so blasé about how you treat people. I don't think they stopped for one minute to think about the time investment I had made for that interview. If that is how they treat interviewees then I would be very wary of how they treat their employees.
Interview questions [1]
Question 1
What experience I have, where I live etc - they told me it wasn't a real interview since they had already hired who they wanted.
the interview process starts with a phone interview that lasts about 30 mins, informal to get to know you but make sure to make an impression, do your research on the company. then an in person panel interview + tour of the facility. they will also give you an assignment which you have to pass, and depending on what language you speak, an assignment to make sure you're fluent as well. whole process took a pretty long time, about a month.
Interview questions [1]
Question 1
describe a conflict you've had with a coworker and how you overcame it
I applied online. I interviewed at Booking.com (Tourcoing)
Interview
The interview process started with a short phone call about 30 min in order to get to know about my interest in the position and I got an invitation for the onsite interview.
The onsite interview consisted in an English assessment and an individual interview with a Manager and/or Team leader.
Interview questions [1]
Question 1
Tell us an example of a problem solving case with an angry customer.
What are the qualities needed for good customer service?