I applied online. The process took 1 week. I interviewed at Booking.com (Rom) in Oct 2014
Interview
I applied to this job via web, I received few phone calls from the HR department asking me some details about my cv, then I was invited to an assessement to the HQ with other candidates. first they show the company and its goals then they ask you to do a presentation of yourself in english, after that you'll be questioned alone and finally with other candidates
Interview questions [1]
Question 1
you start a single role play in wich you are the account manager dealing with the hotel partner about the best rate offered law and about the rooms occupancy, then you have a group role play, in my case a board meeting about bonuses and salaries
I interviewed at Booking.com (Manchester, England)
Interview
The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.
I applied online. I interviewed at Booking.com (Tourcoing)
Interview
First contact
Interview with HR, background and motivation
Interview with Customer service manager
Language test, comprehension and spelling
Situational test where you are asked to simulate a call with an upset customer.
Interview questions [1]
Question 1
What would you do in case of an upset customer on the phone
The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role.
If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.
Interview questions [1]
Question 1
Mostly just asking about my career path and how my past experiences could be relevant to this role.