Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Booking.com reviews | Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com conversations
      Booking.com interviewsBooking.com Bilingual Customer Service Representative interviewsBooking.com interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Bilingual Customer Service Representative Interview

      Apr 22, 2015
      Anonymous employee
      Seattle, WA

      Other Bilingual Customer Service Representative Interview Reviews for Booking.com

      Bilingual Customer Service Representative Interview

      Oct 20, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Booking.com (Seattle, WA) in Apr 2015

      Interview

      By far the best interview process! I was greeted genuinely by a recruiter (Jason Bjorgo). He explained to me what I can expect from the interview. Then I went into an office where I solved two language tests for which I was given a certain amount of time. After I passed the tests I met two other recruiters who were just as pleasant. We walked through the company. I liked the colorful interior with big windows and an interesting section for the employees to relax. I was offered fresh fruit and the recruiters told me about the benefits and bonuses. I also talked to a fellow coworker and had the opportunity to see how working on my position will look like. The recruiters were very helpful answering my questions. At the end I was greeted into the company. I left the building with a gift bag and Jason Bjorgo carrying my heavy bag that I brought with me. This interview couldn't have been any more professional. Great experience!

      Interview questions [1]

      Question 1

      Why did I choose to apply with Booking.com
      1 Answer
      2

      Application

      I applied online. I interviewed at Booking.com in Nov 2017

      Interview

      Phone interview, grammar testing for English and second language (in my case Portuguese - native) and interview in person (before COVID) and office tour. Everybody was really friendly during the whole process.

      Interview questions [1]

      Question 1

      Traditional interview questions we normally are asked.
      Answer question

      Bilingual Customer Service Representative Interview

      Oct 15, 2017
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Booking.com (Toronto, ON) in Jul 2017

      Interview

      There is a French and English Test. Then you have an interview with a manager and they ask you behavours questions about who you are in a company, what do you know about booking.com

      Interview questions [1]

      Question 1

      What is your weakness?
      Answer question

      Bilingual Customer Service Representative Interview

      Jun 10, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 1+ week. I interviewed at Booking.com

      Interview

      After a phone call interview, you will be asked to interview at the office. The process takes about 3 hours including company's presentation, language tests : English and the language you applied for ( grammar and reading comprehension); next is a phone call role play in the language you applied; then a face to face interview with CS team lead and HR manager

      Interview questions [4]

      Question 1

      Can you introduce a bit about yourself? Do you think there are any challenges for you at this position?
      Answer question

      Question 2

      Why you choose Booking.com? Why you left your past job?
      Answer question

      Question 3

      How you deal with diversity? What you expect form your manager?
      Answer question

      Question 4

      Can you share some experiences relating to CS in your past job? And how you solve the problems?
      Answer question