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      British Airways

      Part of International Airlines Group

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      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits
      British Airways interviewsBritish Airways Customer Service Representative interviewsBritish Airways interview


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      Customer Service Representative Interview

      Apr 23, 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at British Airways (London, England) in Apr 2017

      Interview

      online application before received email for second stage interview which was online questionnaire. 2 weeks later received email for in person interview. Waited for another 2 weeks before starting background checks process.

      Interview questions [1]

      Question 1

      share your best good customer service experience in the past
      Answer question

      Other Customer Service Representative Interview Reviews for British Airways

      Customer Service Representative Interview

      Feb 27, 2025
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways (Heathrow, England)

      Interview

      Pretty easy and straight forward , simple five questions regarding customer service, last more than fifteen minutes minutes , most of them are scenario questions refelecting on your pervious experience.

      Interview questions [1]

      Question 1

      How you will deal with diffrent ethnicity people
      Answer question

      Customer Service Representative (CSR) Interview

      May 21, 2024
      Anonymous employee
      Noida
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways (Noida)

      Interview

      The process was smooth and fast. The HR were very supportive. They answered each and every doubt and made sure that the interview is aligned according to my convenience. The salary and timings and every other benefit is up to the mark.

      Interview questions [1]

      Question 1

      Why do you want to join the organisation and what do you know about it.
      Answer question
      3

      Customer Service Representative (CSR) Interview

      Aug 22, 2023
      Anonymous Interview Candidate
      Heathrow, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 months. I interviewed at British Airways (Heathrow, England) in Aug 2023

      Interview

      I applied online. Completed a couple of online assessments. Then I waited 6 months for an interview. The interview was via teams and included a couple of scenarios to go through and provide your feed back.

      Interview questions [1]

      Question 1

      What makes you want to work for British Airways?
      Answer question
      1