First, you have to introduce yourself. With some questions why you could like to work here and finally a role play as a customer service advisor in the travel agency
I interviewed at British Airways (Newcastle upon Tyne, England)
Interview
Pretty laid back interview questions and then a role play which was pretty simple trying to sell a holiday to someone. The interviewer was really helpful and calming in every situation.
I applied through a staffing agency. I interviewed at British Airways (Gurgaon, Haryana) in Aug 2023
Interview
Interviews is easy.There are three rounds. The interviewers basically test your communication skills.There are scenario based questions as well. Please do go through about the company eg The name of the CEO etc.