Preliminary interview was quick and easy and took about ten minutes. I have second interview with hiring manager on Tuesday to hopefully get hired on immediately and start training in June.
Interviewed by trainer with another current employee on call who was supposedly “just trying out the role”. She was still dressed in her night clothes and it was very unprofessional and uncomfortable.
Interview questions [1]
Question 1
Experience with difficult customers and how did I handle it
A bit too slow, took them a month to send me an assessment, another month to do a phone screening, and one more month to do an actual interview. When they finally finished it took them WEEKS to give me an actual offer
Interview questions [1]
Question 1
“How do you deal with a customer who is upset but not cooperating?”