I applied online. The process took 1 week. I interviewed at CVS Health (Nashville, TN) in Sep 2024
Interview
It was a very easy and quick over the phone interview. They ask the standard STAR method questions and after that they made an offer right away and offered a schedule on the same call.
I applied online. The process took 2 months. I interviewed at CVS Health in Sep 2025
Interview
I was called by a recruiter first then a week later I had a formal interview with two employees. I was given the description of the job as well as what it is like at the company and then we went into interview questions. I was also given a chance to ask questions myself.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer and how you handled the situation.
I applied online. The process took 4 weeks. I interviewed at CVS Health (California City, CA) in Sep 2025
Interview
Although the process itself took a long time from recruiting to the interview to offer and then to hire date, it was a good interview interface. Interviewer was extremely knowledgeable and answered all questions, was engaged and enthusiastic about the position and the opportunity.
Interview questions [1]
Question 1
Did I have experience in customer service? How long and give examples of experience.