CVS Health Customer Service Representative interview questions

Unnecessary and unrelated questions. You have to take a quiz to ensure you can read insurance information to explain copays or lack of insurance coverage (audio, then answer questions). This is followed by “teamwork” questions and where you prioritize helping others in the customer service department over helping the customer.

The interview was good. You have two interviewers that ask you questions. I feel my age to a deterrent for the jobs I have interviewed for. Did not get a callback.