Capgemini Software Engineer interview questions

There where 3 rounds. The first round was Aptitude and Reasoning. Second was Technical Interview and then the HR round. The last round was taken on Superset. I have cleared all the tests. On Superset it shows Offered (which it should show since I have cleared all the tests). But I have not received any offer from Capgemini till now it had been more than a week. I have emailed the problem to there support email. I was told that I will be getting a response regarding my problem within 48-78 hours and I am still waiting.