I applied online. The process took 3 weeks. I interviewed at Capital One (Wilmington, DE) in Oct 2015
Interview
There was a two part interview, the first part was a half hour of behavioral questions with one person and the second part of the interview was job fit questions with a second person.
Interview questions [1]
Question 1
Describe a time you had to change the way you perform your job because of an issue that occured.
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Interview questions [1]
Question 1
Tell me about yourself
What is your weakness
How do you handle irate customer
I applied online. The process took 2 weeks. I interviewed at Capital One (Fredericksburg, VA) in Jul 2025
Interview
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Interview questions [1]
Question 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.