Cisco Customer Support Engineer interview questions

It was a good experience over all . They where testing the will to learn and how good you are in interacting with others.

Following rounds took place : 1. Telephonic : Introduction to job desicription and employee introduction. - 20 min 2. Telephonic : Technical screeing : Questions were very basic but you need to have in depth knowldege-2hr 3. Face to Face : Technical - Asked to choose one topic and then had 15-30 min of tough questions on that one. 4. Presentation : Got a 24 page technical documentation to read within less than 45 min. I Didn't read all the pages. Then had a Video Conferencing with a panel and gave them the presentation where they put in a lot of questions. - 30-40 min 5. Technical : Had a Technical round on Video Confrencing with a panel . 10 -20 min 6. Manager Round . Had Video Conferecing with a Manager. Had some operational question , Personality questions and some managerial questions. 40-50 min 7. HR Round : Discussion with HR on Compensation and Other benifits : 15 min. Then recieved the offer after 7-8 Working days.