I applied through college or university. The process took 4 weeks. I interviewed at Cisco in Oct 2013
Interview
I was hired through campus recruiting efforts at my university's career fair. I met with a recruiter and set up an on-campus interview. It was rather straightforward and behavioral based and lasted a little over half an hour. Then a few weeks later I got an email saying I'd made it to the second and final round, which would be conducted remotely using Cisco's telepresence technology. It was 2 hours. I spent half an hour speaking with a member of management who gauged my interest and talked about my experience for a little while. Then there was a break and I spoke with two Customer Support Engineers for the "technical interview". There was no coding examples and almost everything was situational problem solving.
Interview questions [1]
Question 1
What would you do if Customer X called and told you "this isn't working"?
Well hiring process is pretty straight forward , HR reaches out and lays out the job description , salary and then give you assessment questions that are reviewed by hiring manager who then interviews you , second interview is with you future colleagues and that’s it .
**Issue - no scope for negotiation or no opportunity to get considered in a senior support role . Salary offered is not competitive
I applied through college or university. The process took 1 day. I interviewed at Cisco (Bengaluru) in Aug 2022
Interview
it was three rounds (Tr, Mr, HR). they mainly focused on networks, and anyone coding language. One with good knowledge in coding and computer science topics can easily crack the interviews
I applied online. The process took 5 weeks. I interviewed at Cisco (Chicago, IL) in Feb 2022
Interview
The first call was with a recruiter who gave me a quick rundown on the company and role. A follow-up interview was scheduled a week later with the hiring manager but the manager didn’t show. I contacted the recruiter and they said there was a mixup, another call was scheduled a week later. The call with the manager was mostly behavioral based questions and listed 1.5 hours. A follow-up interview was schedule for a week later with Tier 2 and Tier 3 support to ask technical questions. That call last just over an hour. A third interview was scheduled two weeks later with two Tier 1 agents to do more technical questions and that call lasted an hour. All of the calls went really well. I never heard back from the recruiter after that interview and my email/calls were ignored. Outside of the whole process taking over a month I’d have to say it was pleasant. I wish I had more information about why they never contacted me again.
Interview questions [5]
Question 1
Tell me about a time you encountered a difficult situation and how you handled it.