I applied online. I interviewed at Co-op in Mar 2022
Interview
Interview was in person. Multiple competent questions were asked. The store manager who interviewed me was very helpful during the process, by helping me break down the question and assisting in expanding my answer.
Interview questions [1]
Question 1
Tell me about yourself? Why do you want to work for co-up? Give an example of a time you provided excellent customer service to a customer? How do you resolve a customer complaint?
I applied online. I interviewed at Co-op (London, England) in Feb 2023
Interview
The Co-op resourcing team has a set interview questionaire sheet which can be used by all stores. The manager uses this at interview and notes down key information about yourself, such as skills and experiences you have that would make you a good candidate for the store.
Interview questions [2]
Question 1
Tell me about yourself. Why would you like to work at the Co-op?
"Tell me a time" questions.
Ones that came up in the interview for me: Tell me a time you dealt with a difficult situation. Tell me a time you showed leadership. Tell me a time you helped a colleague.
After this they will ask what your availability is and then provide you further information about the role. At the end you of this you can ask questions about the role, company or anything to do with the store/local area itself.
Straight forward general interview questions in the store assessment regarding knowledge of products such as special offers, competitor analysis know where the store is and which other stores are nearby