Standard interview for customer service applications and was quite friendly and generally professional. Some questions are worded weirdly however. Knowing what the co-op does and invests into community helps with interview.
Interview questions [1]
Question 1
How would you respond when dealing with a difficult customer?
I applied online. The process took 2 weeks. I interviewed at Co-op (Manchester, England) in Feb 2022
Interview
Very kind interviewees, with most of the interview using SJT questions.
They also ask you to answer these questions in the STAR format, so prepare an answer for each key competency.
I applied in-person. The process took 2 weeks. I interviewed at Co-op in Feb 2021
Interview
Very good. Asked appropriate questions.
Understand my concerns.
Felt like they really care about their employees. Looking forward to work with them.
Very easy to talk to.
Wasn't stressful at all