I applied online. I interviewed at Conduent (Orlando, FL) in May 2019
Interview
Interview was pleasant. Interviewer was nice and made me feel really comfortable. She asked about my skills and why I would be a good fit for the position. I was in and out within 15 mins.
I applied in-person. The process took 1 week. I interviewed at Conduent
Interview
Very straightforward and well organized. They told me upfront what scheduling could be like, and were actually very informative and open about what the job entailed. Very nice people.
Interview questions [1]
Question 1
They gave me a scenario that someone might call in about, and asked you to troubleshoot as if they were the customer.
I applied through a recruiter. The process took 4 weeks. I interviewed at Conduent (Muskegon, MI) in Jan 2019
Interview
Basic job information detailing job expectations and some questions to ascertain your capabilites and empathy on the phone line. Also, we spoke about benefits associated with the job and expectations during the probabtionary period
Interview questions [1]
Question 1
A customer calls in with a assingment that wont print on their printer and it is due tomorrow, how would you empathize with that customer?