I applied online. I interviewed at Conduent (Colorado Springs, CO) in Feb 2017
Interview
I saw a job posting saying they were hiring CSR and provided a number to call for an interview. I called the company and set up an interview the next day. I went into their office, completed their application and a basic test, later on I sat with the recruiter and the interview was about 10-15 minutes. After answering her questions I was offered the position and I accepted . Then I was given a paper to complete a drug screen. After that another person called me and provided the start date.
Interview questions [1]
Question 1
Describe a situation where you had to deal with a difficult customer, what did you and how did you handle it?
I applied online. I interviewed at Conduent (Houston, TX) in May 2026
Interview
You have to take an assessment - it's the same one many ask you to take. It is not hard, just questions about personality and what would you do situations.
Interview questions [1]
Question 1
If a coworker was negative and it affected the environment, and people began to talk, what would you do?
it was really pleasant and they're very professional. I would definitely recommend others to apply as well. good company and very good staff. Good luck and i hope others get hired as well.
The interview was pretty easy and quick they ask a few questions about your experience and that was mostly it wasn’t to much more outside of that and why I would be a good fit for the team
Interview questions [1]
Question 1
Do you think you can keep up with high call volume