Not too bad they would have a couple of phonee interview and a video call also. It was very easy and straightforward . Questions related to angry customers etc. you will definitely have no problem answering any of it at all
Interview questions [1]
Question 1
How would you provide support to an angry customer?
I applied online. I interviewed at Conduent (Dallas, TX) in May 2024
Interview
Pretty easy, the recruiters are pretty quick to call and get an interview set up- I was lucky enough to have a recruiter that was pretty transparent but others in my training class reported a lot of vagueness training and onboarding was unorganized and frustrating.
Interview questions [1]
Question 1
How do you handle support questions or situations that you do not know the answer or resolution to?