Simple process ask a few basic customer service questions if hired it takes about two weeks to start the actual job, you will receive offer via email and that’s where you will sign all your onboarding paperwork
Interview questions [1]
Question 1
Name a time when you had a difficult customer how did you manage the situation
Typical interview stages. Start with the intro and work your way up. The process is very slow. I suggest having a lot of examples and work experience. You can also negotiate the offer depending on experience.
Interview questions [1]
Question 1
what is your work background, why are you looking to change careers, what are your expectations?
I applied in-person. The process took 4 weeks. I interviewed at Conduent (Jamaica, NY) in Jun 2023
Interview
Very easy, interviewer was nice too. The atmosphere of the call was very calm, I was not worried at all with any of the questions asked, would recommend based on the easiness of the interview alone. I loved the questions asked and the timeframe was not long at all.