I applied online. I interviewed at Conduent (Germantown, MD) in Apr 2015
Interview
The first stage was the phone interview with the recruiter.
The second stage was a phone interview with the team lead.
The third stage was F2F with a panel of 3: the team lead, the manager, a coworker.
Interview questions [1]
Question 1
What are your strengths and why did you choose those?
I applied online. I interviewed at Conduent (Frostburg, MD) in Aug 2017
Interview
2 very simple common sense tests that are very specific to customer service and typing ability. Typing at least 25-35 wpm. Training will enhance your ability to gain your speed. So don't worry!
I applied online. I interviewed at Conduent (Lexington-Fayette, KY) in Oct 2013
Interview
It was short and the interviewer did not seem very educated on the jobs subject matter in the least bit. They had a scripted 6 question process that they used each and every time. They didn't accurately describe the overall position that you'd be in nor the amount of hours required during busy season as they were afraid they would scare everyone off. After getting settled into the actual position you could quickly gather what time of job it would be. Having a better understanding going in may help overall retention of FTE's.