I received an email with option to select interview date. For interview I answered behavioral questions and verified remote qualifications (Internet, designated workspace). Offer extended during interview. Received equipment a week later
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer?
I applied online. The process took 3 weeks. I interviewed at Conduent (Iaşi) in Apr 2023
Interview
First interview with the recruitment - salary expectations, short conversation in English to assess the language skills, questions about current role. The interview with the manager went smoothly. Asked behavioural questions + questions about previous roles.
Interview questions [1]
Question 1
Q: How would you deal with conflict between you and another colleague?
I applied online. The process took 1 week. I interviewed at Conduent (Raleigh, NC)
Interview
Interview was virtual and very easy. You’re not required to have any experience because they will train you. Just know to be professional and polite. I worked for Humana Pharmacy contract so having medical knowledge is a plus but again it’s not required
Interview questions [1]
Question 1
Do you have previous call center or customer service experience