We role played customer service scenarios. The recruiter asked me to turn on my camera and do a full 360 to see my workplace. They then went over the job expectations.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult customer.
I applied online. I interviewed at Conduent (Pasay, Pasay) in Dec 2024
Interview
The interview process is great and asked mostly situational questions and how you can handle a certain customer. The interviewer asked calmly and mostly we're on a conversational way of interview.
I applied online. The process took 1 week. I interviewed at Conduent (Tucson, AZ) in Jun 2024
Interview
Easy and fair. The interviewer was very nice and notable about what to expect with job position. Asked STAR questions and also asked questions on why you want to work for the company.