I applied online. The process took 2 months. I interviewed at Conduent (São Paulo, ) in Apr 2021
Interview
Entrevista com RH, teste psicotécnico, mais um teste em inglês com supervisor, tudo no mesmo dia. No teste com o supervisor, ele te descreve uma situação e juntos vocês tem que encenar um caso de atendimento pelo telefone.
Interview questions [1]
Question 1
Perguntas sobre como seria o atendimento e como você é lidando com pessoas.
it was good an smoth, really liked it, it was interesting and fun and also very intuitive. I enjoyed it a lot and many questions were asked but it was overall good
One initial English and Portuguese test sent via email with general question and basic knowledge, a phone call to test language skills regarding the previous test sent and one final interview with HR and direct manager
Interview questions [1]
Question 1
General questions regarding customer relationships and experiences