Discover Customer Service Advisor interview questions

After applying online, I received an email a few days later from human resources stating that Discover was interested in me. The email also explained that I would be contacted for a phone interview, which took place a couple days later. The call lasted about 20 minutes or so and was quite casual. The woman asked me a handful of questions, some of which simply confirmed my education and work history. Some involved my interest in the position, my understanding of Discover and its services, etc. Finally, I was invited for an in-person interview with a hiring manager. After a second in-person interview with another hiring manager. Finally, I received a call during which a position was offered.