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      Customer Service Interview

      Apr 12, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at Discover

      Interview

      I had an amazing experience with them. When I applied, they called me about a week later, so don't get discouraged! When they called me, it was about a 10 minute interview and at the end she asked me to come in for an in person interview with her, which was the next day. The interview lasted about 45 minutes to an hour. She made me feel comfortable, we talked as if she was a friend of mine. At the end of the interview, there was a card game that she had me do, there was 12 cards, 3 columns and you'd separate them, your weaknesses, inbetween and your strengths, as I was doing that, she went out to the hiring manager and asked if she'd like to have an interview with me. She than came back and said that I got a 2ND interview and told me the dates she was available. Than we continued the game, she picked a card from each column and asked a question about each of them. When we were done, she gave me a tour of the area that I would possibly be working in. The 2ND interview was the following week on Tuesday and it took about 20-30 minutes. She asked pretty much the same questions as the first interview. She as well made me feel super comfortable. At the end she told me I'd get a call within the next 48 hours if I got the job or they'd email me if they found a different candidate. About 30 minutes later, she called me and offered me the job.

      Interview questions [3]

      Question 1

      What do you know about Discover?
      Answer question

      Question 2

      What can you offer to Discover?
      Answer question

      Question 3

      If we called your past employer, what would they say about you
      Answer question
      3

      Other Customer Service Interview Reviews for Discover

      Customer Service Interview

      Oct 2, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Discover in Sep 2022

      Interview

      Very laid back and easy going, very good insentives , explained the job well, offeeed on the spot . Explained the hours, had to accept or decline on 24 hrs

      Interview questions [1]

      Question 1

      How would I solve a computer issue
      Answer question

      Customer Service Interview

      Apr 29, 2022
      Anonymous employee
      Elmer, NJ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at Discover (Elmer, NJ) in Apr 2022

      Interview

      Easy and personable. Straight forward explanation of benefits and expectations of the position. Recruiter was honest and open gathering information she didn’t have to give me the answers I needed.

      Interview questions [1]

      Question 1

      Tell me about a problem you had in the workplace and how you solved it.
      Answer question

      Customer Service Interview

      Nov 19, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Discover

      Interview

      request for phone interview 6 days after I submitted application. first (phone) and second interview (video) done on same day. offered the position at the end of 2nd interview. onboarding and background check scheduled during second interview as well.

      Interview questions [1]

      Question 1

      typical interview questions with 2 scenarios. take notes on scenarios.
      Answer question

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