Well if you're a minority it doesn't really matter what you dress like but if you're a part of the majority please make sure you dress well. Discover really likes to show how diverse they are by hiring any minority person. I have seen very educated/ qualified people for the job get turned down and really ghetto people get hired. I will never understand their hiring schemes.
Interview questions [1]
Question 1
What would you do if a card member lost their card and needed a card sent to them in another state?
I applied online. I interviewed at Discover (Phoenix, AZ) in Feb 2025
Interview
Recruiter had me listen to a real call and asked a few questions on how I'd approach finding a solution. He was friendly and the interview didn't last long, about 30 minutes on camera.
First a phone interview and then a in person interview. Everyone was every welcoming. Simple questions like why do you want to work here and gave out Scenarios like tell me a time where you dealt with a difficult customer
I applied online. The process took 2 weeks. I interviewed at Discover in Feb 2020
Interview
Started with a phone screening, then phone interview with another recruiter, followed by a 4-hour interview over Teams with 4 different members of the team. It was all very efficient and well-planned. They sent an agenda with Teams rooms in advance.
Interview questions [1]
Question 1
Pretty standard interview questions. Be ready to provide real life examples.
