I applied online. The process took 1 week. I interviewed at Discover (Phoenix, AZ) in Aug 2013
Interview
Fairly simple. First interview was a phone interview with just a couple of questions, then in person interview which was also simple, and the third interview with upper HR management, which was also pretty simple. Anyone could probably do this interview, just talk about your customer service background or the way you handle yourself in a stressful situation.
Interview questions [1]
Question 1
Tell us about a time you were a stressful situation...
Pretty easy. It was last year but I received a phone screening, then virtual interview. I was hired on the spot. The recruiter was very friendly and informative. It was quick process.
I applied online. I interviewed at Discover in May 2020
Interview
The interview was conducted through zoom and I really felt heard and like they were doing their best to accommodate to any situations due to the pandemic. They allowed me to ask as many questions as needed.
I applied online and then I was contacted by phone and email for an interview about a role I didn't apply for. I explained in the email that I didn't apply for that (it was a senior level and I wanted to make sure they knew I was not senior level) and she calls me and leaves a weird voicemail about the position but wouldn't say the name of it and if I could just call her back to explore other positions. It sounded like a weird sales pitch or something and very dodgy. I am not going to pursue it.
