I applied online. The process took 2 weeks. I interviewed at Discover (Newark, DE) in Nov 2020
Interview
Take an assessment when you apply. If accepted, Two interviews, first is phone call, lasts 30-40 mins. If you get through, you get a second interview which is 90 minutes. Listen to calls and get asked questions. If all goes well, offered job.
Interview questions [1]
Question 1
When did you have a difficult experience with a customer and how did you handle it?
I applied online. I interviewed at Discover in Apr 2021
Interview
Be yourself and you will do fine! Basic interview
Questions, and two activities to get a feel for
What you will be doing in this role. Interview done via zoom
I applied online. I interviewed at Discover (Phoenix, AZ) in Mar 2021
Interview
Long, many questions related to your work style and how you cope with things. Many questions related to how you plan to cope with sitting for long periods of time and a big workload.