I applied online. The process took 1 week. I interviewed at Entain (Edinburgh, Schottland) in Jul 2018
Interview
Interview was fine. The man made it seem as if i would be taking the roll, ask to see id i left it in my car so i brought it back he was busy so i left with the staff it was folded a certain way. Came back to pick it up at agreed on time it didnt budge. So the staff made it seem it was looked at they just smiled and acted like they done well. So feel like its a carry on
HR Phone interview. Generally quite easy and conversational. General questions about who you are and work experience etc. Pretty much a box ticking exercise, do you have right to work and over 18 etc.
Initially, the process begins with an online situational assessment. Upon successful completion, the candidate will be interviewed by the Marketplace Manager. If the interview is successful, the candidate will be offered a position with the company.
The interview process was friendly, professional, and well-structured. The interviewer asked clear, practical questions about customer service, teamwork, and real shop situations, making it feel comfortable and genuinely conversational throughout.
Interview questions [1]
Question 1
How would you handle a customer who’s upset about losing a bet?