I applied in-person. The process took 2 weeks. I interviewed at Enterprise Mobility (Seattle, WA) in May 2013
Interview
It is always a bonus if you show up early. I showed up almost 2 hours before my interview, and they were quite impressed. You must always have a positive attitude. One of the most important things they are looking for in an interview is how competitive you are. If you not competitive, they won't take a second look at you. Even though they put a lot of value on being competitive, they also ask you questions on team work, so always be prepared to answer questions for that.
Interview questions [1]
Question 1
What is the meaning of customer service? You have done it for so long that you tend to forget what the concrete meaning of customer service is. I have been in customer service for almost 8 years and I could not come up (at least I thought I couldn't) with a nice answer. Thank God the guy liked my answer but for me that was the hardest question.
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person