Typically a 3 stage interview process starting with the recruiter who is typically conducting a very generic interview. Their goal at this time is to qualify you for the position, 4-year degree etc..., explain the responsibilities, pay, and career path as well as assess your strengths, weaknesses and interest in the position. The next interview is with the Area Rental Manager at a local office, and includes a one hour branch observation as well as up to one hour interview with the Area Rental Manager. The questions asked here are to further asses your strengths and weaknesses as well as further define your fit into the organization. Questions here will largely focus on sales, competitive spirit and customer service. The third and final interview is conducted by the Group or Regional Rental Manager and typically lasts up to one hour also. Questions here will typically emulate those posed by the Area Rental Manager along with a focus towards your long-term commitment to the position.
Interview questions [1]
Question 1
1) Tell me about a time you went above and beyond to meet the needs of a customer
2) Tell me about a time you overcame a situation with an upset customer
3) Tell me about a time you had to convince someone on a product or idea they didn't see the value in.
4) Tell me about a time you worked with a team in a competitive environment. What was your role and your proudest accomplishment?
I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility (South Bend, IN) in Sep 2012
Interview
They will call you and set up a phone interview. The phone interview will take around 15 minutes. Your next interview will be in Indianapolis. The people were very nice, but it was basically the same interview that I had on the phone with paying for gas to drive down there. They told me that there were four more interviews left in the process. Waste of time.
Interview questions [1]
Question 1
Give an example of a time when you could not please a customer no matter what you did to help them?
I applied through an employee referral. The process took 1 week. I interviewed at Enterprise Mobility (Bridgeview, IL) in Jan 2008
Interview
Interview process consists of 3 interviews. All were in person. First interview is with the recruiter, 2nd at a branch, 3rd with Regional vice president. Questions were pretty standard. Want to know alot about how you are motivated and your ability to sell a product. You will start as a trainee and have to work your way up.