I applied online. The process took 4 days. I interviewed at Enterprise Mobility in Oct 2011
Interview
First I applied online. Then a recruiter called me a few days later to ask some pretty basic questions. Questions like: "tell me about yourself," "describe your sales experience," "describe your customer service experience." Then she sent me an e-mail and asked me to come in for a one on one interview. This interview was more in depth. Basically the same subjects but she wanted specific examples. Also, she asked me about 3 or 4 times why I wanted to work for Enterprise. Which, I mean, I didn't really want to work for them but I just graduate college and can't find anything else.
Next they set me up with an interview at the local branch with the regional manager. The first hour I was there I just sat in the office awkwardly while everyone was working and acting like they were too busy to acknowledge my presence. I guess they want you to see how thing operate there. Anyway, I interviewed with the regional manager in his office. He asked pretty much the same questions as the previous interview but a little more in depth. He also told me about his career path and how much he loved working for Enterprise.
In the end, I could tell after the interview that I wasn't going to get the job because of my lack of sales and customer service experience. I don't understand why they think people need a college degree to do this job. I think a more sensible requirement would be 5+ years experience in retail/sales. Those are the people that are going to excel in a position like this. I was a little disappointed that I didn't get the job just for the fact that I've been searching so hard since I graduated but I think I would have disliked the position. I didn't earn my college degree to put people in rental cars - especially to work 48 hours a week for $34,000 a year.
Interview questions [2]
Question 1
Name your biggest accomplishment. And you can't say graduating college.
I applied online. The process took 1 week. I interviewed at Enterprise Mobility (Springfield, OR) in Sep 2011
Interview
I applied on Enterprise's website for the management trainee position. Within 5 days I was called by an HR Rep and had a phone interview. This interview went well and we set up a time for me to have a 1:1 interview for the following week. I live 2.5 hours away from their HQ and drove out there with no hesitation (which I thought would have counted for more than it apparently did). The interview with the HR Rep went very well and she set up an interview with an Area Mgr at the location where I would be working. I felt that interview went fairly well, but a couple days later I received an email letting me know I didn't meet their expectations. I was disappointed, but they probably could sense my hesitation over working so many hours for such little pay. I really like the company's structure and the fact that they're family owned and private; I would have liked to work for them, but it apparently just didn't work out.
Interview questions [1]
Question 1
Why do you want to work for this company? Why do you want to work so many hours? What are your plans for the future? What is customer service to you? What does it mean to go above and beyond? Etc., etc., etc.
The process took 3 days. I interviewed at Enterprise Mobility in Nov 2011
Interview
Was initially interviewed by a recruiter at the main office. Then went to the branch office I would have been working at for a two part interview. First part you just kind of take in the atmosphere of the workplace and just what everyone does. Although there was a manager and asst. manager everyone pretty much did the exact same thing. They were a fun group of people though. Second part I met with an area manager and discussed a lot of what I would be doing as well as what was expected.
Interview questions [1]
Question 1
They always asked me what questions I had and I really never knew what to ask except to ask them what they asked me.