I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility (New Orleans, LA) in Aug 2008
Interview
The first interview is with HR/ recruiter, and is basically a behavioral interview consisting of "tell me a time when you...." questions. In my experience, she told me right away that I would move on to the next round. The next week, I was sent to observe at a branch (*the one I ended up working at) and then interviewed there with the branch manager and area manager. They asked me the exact same questions as the first interview, plus or minus a few. They called me the next day to set up the third interview, which was with a Group Rental Manager at the administrative headquarters. I was asked the same basic questions again, and he offered me the job right away.
Interview questions [1]
Question 1
None of the questions were unexpected. Typical behavioral interview. Ex: Name a time when you were a leader, tell me about a time when you dealt with a difficult customer, what motivates you, etc.
I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility in Aug 2008
Interview
If you're interviewing for the Management Trainee position. What they are looking for is someone who wants a career not a job. Enterprise only promotes from within so they're literally trying to hire their future branch managers and company vice presidents usually shortly after college. It's a sales job bottom line and you have to show that you know how to sell. You will be expected to maximize rates and sell coverage products as it is a for-profit business. They want to hear about your experiences in sales and customer service.
Typically after you apply you should be called within a few days by the regional recruiter and conduct an on the spot 15 minute phone interview. If they like you they will tell you at the end they want you to come in for an interview with the recruiter. Then about a week later you'll interview with a branch manager (typically at the office you will start at) and if they like you your last interview will be with a regional rental manager or regional vice president who makes the final call. You should hear back within about a week to see if you got it and you should be expected to start almost immediately.
Also wear a suit and look conservative. A bad pair of shoes can cost you this job. They want a professional and outgoing personality. Do not apply if you have a poor driving record or convictions, you won't get it. You may be asked to submit a drug test at various times during your employment.
Interview questions [2]
Question 1
Give me an example of when you've had to sell a product and how you sold it.
The process took 1 day. I interviewed at Enterprise Mobility in Dec 2009
Interview
There are three interviews involved, all three are 1:1. The first round is with the HR supervisor, second round with a Branch Manager, and third round with an Area Manager.
I will only be describing the first round. You start off with the simplest math/alphabetizing test. The HR supervisor will then ask about your resume and basically is trying to find out whether you fit the ERAC "culture" or not. You should have relevant experience (whether in retail, sales, etc...) where you can talk about how your job was performance driven (meeting last year's figures, target sales per day/week, etc...) and talk about how you like friendly competition. The job seems to be very competitive, with all the Management Trainee's applying for the Assistant Manager position when the time comes. You need to enjoy working with people (obviously) and need to be okay working under stressful and unexpected situations.
Interview was very relaxed and the HR supervisor was very friendly. Not much talk about how much you know about the company or its competitors, just to find out whether you fit their employee culture.
Interview questions [1]
Question 1
Describe a situation when you had to use your creative abilities in an unexpected situation?