I applied through an employee referral. The process took 2 weeks. I interviewed at Expedia Group in May 2013
Interview
After submitting an online application, I was contacted by the HR manager and was selected to schedule an in-person interview. I was asked about my previous experience and how would it be relevant to the Concierge position. She asked my about my knowledge of the theme parks in Orlando (since they sell theme park tickets).
After that interview, I was selected to interview with a Concierge Manager. With this interview, I was brought in with a few other applicants and met a few of the managers. We then had a one-on-one interview with a manager. The manager I had has a very strong personality; He quizzed me on the ticket types for Disney, Universal, and SeaWorld. I had to do a sales pitch for a dinner show, and we spoke about what I would do to assist guests with any issues with their tickets or with the hotel.
The final interview was with the Director, it was a less formal interview, I'm not sure if that was the normal process for that final interview.
Interview questions [1]
Question 1
Know the theme parks (Disney, SeaWorld, Universal) if you are interviewing for Orlando. Study the ticket types they give you in the email. Do research for the dinner shows so you can have an answer prepared/.
It was to the point regarding skill and knowledge of the area. It requires 3 separate interviews from HR to GM of local area. After all 3 interviews, I received an offer. An interesting aspect of the interview process was a typing test.
I applied through an employee referral. The process took 2 weeks. I interviewed at Expedia Group
Interview
First, you will be invited to do a webcam interview. Following this, if they decide to move forward, you will be brought in for 1-3 in person interviews with potential managers. Process took approx 1-2 weeks.
Interview questions [1]
Question 1
What is your specific knowledge on the theme parks?
I applied through an employee referral. The process took 4 weeks. I interviewed at Expedia Group in May 2017
Interview
The office is nice. I was interviewed by 3 people. They were nice, but there were 2 situations in which they displayed unprofessionalism. First, when I was asked to name the SeaWorld parks, I only remembered the 3 in Orlando (forgetting Busch gardens and adventure island). At that moment, 2 of them looked at each other and visibly rolled their eyes, prompting the third who had asked the question to ask them what was up, they said "nothing". And lastly, when I went to shake their hands as I left, the third manage was too busy on her phone to do so. Fairly rude.
