I applied online. The process took 2 weeks. I interviewed at Expedia Group (Prag) in Feb 2018
Interview
The supervisor was 15 minutes late and the second manager came after interview has started. The supervisor has presented the company and described the position in general - B2B support, work from Monday till Friday, two shifts... The supervisor and manager asked me why I am looking for another work and my opinion about customer support in general. Next question was about difficult customers and how can I handle a really unsatisfied customer. After all questions they asked me if I have any question. I asked about salary and they have looked each other, the supervisor smiled and said he isn't sure about it. Except the first 5 minutes of the conversation (it was in language of the supported region - the main language needed for the position) all conversation was in English. I am fluent in the language of the supported region but I am no native speaker, so it was little bit strange that the supervisor evaluated it after the first 5 minutes. After the end of the interview the supervisor escorted me to the lift and wished me good luck. After some days I have received the response - they have found a more suitable candidate. After 4 months Expedia is still looking for an employee for this position. I have applied again later - no response. I am not sure about reason of the negative response but I suspect nation discrimination.
I applied through a recruiter. The process took 4 weeks. I interviewed at Expedia Group (Jakarta) in Apr 2018
Interview
The Interview was done from hirevue and you record and send your responses online. You are given a short time to prepare for the question before it starts recording your answers. I personally did not like this method as it seemed like a lot of pressure having a time limit counting down. However, you do get a chance to practice before doing the actual interview.
Interview questions [1]
Question 1
Explain why your background & experience would be a good fit for this job?
The process took 4 weeks. I interviewed at Expedia Group (Bellevue, WA)
Interview
The process started out with a hirevue interview which gave an overview of why you want to work here and what skills do you bring to the team. The next step consisted of three separate interviews with managers on the team. It was primarily getting to know you and what have you done in your past experiences. A recruiter reached out 3 days after the interview with the offer.